| What is the EMS? How can I track the package? |
 | EMS is the largest express service provider in China. It provide worldwide express mail service. Now it established the business relationship with over 200 countries around the world. After we sent a package to you, we will email you a tracking number, then you may visit http://www.ems.com.cn/english-main.jsp to track your package. |
| What is the shipping and handling fee? And will you charge more if I ordered several things? |
| Thanks to a very attractive discount a EMS agent gave to us, we are able to offer express delivery for only $9.95, almost the same as standard shipping. The shipping fee will stay the same if you ordered multiple items in our online gallery. |
| What are the payment method? |
| We accept major credit cards and Paypal. Paypal(http://www.paypal.com) is the most popular online credit card processor in the world. It allow the customers to pay us using your credit card. If you prefer other payment options, please let us know.
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| How is Chinese painting(calligraphy) mounted? |
| Chinese paintings(Calligraphy) are painted on thin "xuan" paper without any backing or border/matting. After done, the painting will be mounted by hand to a thick backing paper. Also, a two to three inch wide silk brocade border/matting is added around the painting. The finished paintings will be deliveried to the customer. Then it can be framed or just be pasted on the wall.
Scrolls are made in the same way with the addition of the top frame and rigging as well as the wooden scroll roller at the bottom. After received, it can be hung on the wall directly. |
| Are all the arts listed in your website available for sales? |
| Yes. Our software will check the stock availability everytime an order is placed online. For those one-of-a-kind arts, they will be automatically off the galllery immediately after bought by a customer. |
